GUEST POST: The Poop Diaries: How a clogged toilet turned into a book by Abby Ross

The Poop Diaries

How a clogged toilet turned into a book

I never expected to write a book. Of course, I have always loved to write. When I was a child, I wrote poems, short stories, and filled in the pages of those blank books designed for kids to put their imagination into words. Writing has served me well throughout my career. I worked as a television news reporter for six years where every day I wrote stories. I then transitioned into public relations where I wrote bylines, press releases and pitches. Today, I work in marketing where I write blog posts, client-facing and sales enablement content, and website pages. Writing is and has always been my favorite part of every job. Again, however, I never expected to write a book.

“The Poop Diaries” started as a side project. My toilet clogged on a Wednesday evening. I could not sleep without a working toilet, so I called a plumber – Jon. He showed up within an hour and unclogged the toilet almost immediately (as I embarrassingly cowered outside the bathroom door, like many people do). Jon also suggested I buy a new toilet, which he had in his truck ready to go. An hour later, the new toilet was installed, yet Jon did not seem to want to leave. He was a really nice guy who had that kind of magnetic personality where you hung on his words, curious what he would say next. I asked him to share his “greatest hit” stories, those service calls that he would always remember.

The minute he started sharing them, I began laughing and could not stop. I had no idea plumbers dealt with so much crap! And I do not mean literal crap. I mean the people they meet, things they find, and experiences they encounter. At that moment, I knew I had to write a book about Jon. After interviewing him and writing his diaries, I knew I had landed on something unique. So, I searched for more plumbers across North America.

The toughest part about the interviewing process was finding plumbers who would speak to me. As I mentioned earlier, I am a published writer in the sense of blogging and ghost-writing articles, but I am a “no name” in the book world. How were the plumbers supposed to know I was not a scammer? I found most of the plumbers through friends. Everywhere I went I told people I was writing a book about plumbers. I could not believe how many people in my inner circle knew a plumber! And I do not just mean a plumber who worked for them at one point in time. My friend’s uncle is a plumber. My other friend’s brother-in-law is a plumber. My friend’s friend is a plumber. Suddenly, plumbers were popping up everywhere.

Two of my biggest “finds” were women plumbers. Plumbing is still very much a man’s world. Women, however, are increasingly working in the business. The two women I interviewed own their own plumbing companies. My husband found them online, and fortunately, both agreed to talk to me. While I love the men’s stories in the book, the women’s stories are their own breed. For example, one of the women accidentally broke up a marriage because of what she found while on the job.

Writing this book made me come to a few realizations:

1. Plumbers know so much about us, yet we know so little about them. They see us in our most private moments, sometimes because for whatever reason, we do not feel the need to “clear the cabinets” when a plumber comes over. Or, like one case in the book – get out of the shower. This book shows you those personal moments from the eyes of the plumber. It will definitely make you think twice about your trade worker etiquette.
2. The stereotypes about plumbers – that they are blue-collar workers, who cannot pull up their pants, and are not educated – are FALSE. Plumbers are engineers. They spend years in school and/or working as an apprentice to learn the trade, which entails so much more than unclogging toilets. As one of the plumbers I interviewed stated, “Plumbing is like playing with a Tinkertoy set every day.” Plumbers also make good money. Many of the plumbers I interviewed have second homes and boats. No matter the state of the economy, the world will always need plumbers. It is a steady career that provides the opportunity to live well. Plumbers are also insanely patient and open-minded. Some of the stories they shared would make me want to run in the other direction. They all, however, stayed put, making sure they got the job done correctly, no matter how awkward the encounter. They also never made the customer feel embarrassed. All of the plumbers I interviewed said they are very careful with their reactions to situations because they never want a customer feeling uncomfortable. Oh, and that plumber’s crack stereotype? Most plumbers wear one-piece jumpers.
3. Finally, I actually can write a book! All it took was finding a good story idea, and then dedicating the time to research, write and pitch (I pitched more than 100 publishers and agents. One said yes – Black Rose Writing). I believed in the idea from day one, and through the many rejections, I persisted. I knew if I could find just one person who believed in my idea as much as me, I would succeed. Persistence is the key to achieving an unexpected dream.

I hope you will enjoy reading “The Poop Diaries” as much as I enjoyed writing it. You can purchase it on Amazon.com and on BarnesandNoble.com